Clear policies can help stop crises before they ever start; 

Having policies for easily predictable situations or scenarios is one simple way to prevent crises.

Whether it’s laying down specific guidelines for how employees may discuss your organization on social media or determining exactly how staff is reimbursed for picking up the monthly luncheon, creating clear policies will keep things running properly, and help cover your rear if something goes awry.

Feeling overwhelmed considering the large number of policies you suddenly see the need to create? Don’t stress! You can keep things simple and pare down the work on your end by dividing things into broad categories that cover most possibilities.

For example, create a policy that clearly explains how confidential information should be managed online and offline, along with a process by which it will be done, and you’re set for a variety of circumstances. 

The accompany any important policy with training, and refresher training, without which the policy is simply words on a page.

Don’t assume people will reach the same conclusions you did when it comes to handling important aspects of operations.

Even the most intelligent person may interpret things in a way that winds up hurting your business, or simply have a lapse of common sense and create a crisis unintentionally.

Bernstein Crisis Management, Inc. was one of the world’s first virtual consultancies, providing 24/7 access to its president, Jonathan Bernstein, and a network of carefully screened and highly experienced crisis management experts who are on call nationwide and in many markets overseas. Bernstein Crisis Management engages in the full spectrum of crisis management services: crisis prevention, response, planning, training and simulations. The business was created in January, 1994 and has been operated since then on the premise that its clients’ executive leadership wants direct assistance from experienced crisis management professionals.

Simply put, Jonathan Bernstein orâ€"if he’s already 100% engaged, one of his skilled alternatesâ€"is directly available to the CEO or the designated client contact to help the organization survive any breaking crisis and/or to plan for avoiding future crises.

Bernstein Crisis Management serves clients that may suffer or are suffering threats to people or property, reputation damage, business interruption and/or damage to their bottom line. Its experience with helping clients avoid and/or minimize the impact of future crises has created equal demand for its crisis prevention and crisis response services.

The strategic use of Internet-based communication with as-needed in-person consulting gives Bernstein Crisis Management clients the right people to assist them, when and where they need them.

www.bernsteincrisismanagement.com